Q: What is a Case Manager?
A: A Case Manager is a trained individual acting on behalf of their clients to assist in obtaining services for them to remain independent in their home.

Q: Who pays for these personal care services?
A: Eligible Veterans may use a specially designated aid and attendance pension benefit to purchase personal care and homemaker assistance.
The funding may cover the cost of the services purchased.

Q: Do I have to have a Case Manager to get this pension benefit?
A: Absolutely not! The information about the pension benefit is available to any interested Veteran. You must file to receive the benefit, remain in compliance with eligibility requirements and employ the people you want to provide you with the services you want.

Q: Why should I use a Case Manager?
A: A Case Manager has developed a network of organizations that are able to provide quality personal aid and attendant services. They assist the client in remaining compliant with all regulations and also assist in filing various forms and paperwork needed to continue to receive the pension.

Q: Are the services provided at specific hours?
A: No, the hours are flexible to meet your needs.

Q: Is any Veteran or Surviving spouse eligible?
A: No. Only those who meet VA criteria.

Q: What criteria?
A: Time in military service, income, non-service related medical conditions, and liquid assets.